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My Hume Housing
My tenancy
22
How can I pay my rent?
How is my rent calculated?
What do I do if my neighbours are causing problems in my block or street?
What do I do if my situation changes?
How do I apply for rent assistance?
See all 22 articles
Changing my lease
7
What do I need to do if I want someone else to move into my home?
Am I allowed to keep or get a pet?
Do I need to tell anyone if I am going on holiday?
What do I have to do if I have to leave my home for a while?
Can my family members call Hume on my behalf?
See all 7 articles
Rent reviews
8
What documents do I need for my rent review ?
How is my rent calculated?
How will I be assessed if I have no income?
What do I do if a household member moves out?
Do I need to tell Hume if I have a baby?
See all 8 articles
Ending my tenancy
3
What do I need to do if I want to end my lease?
What is an end of tenancy inspection?
How do I return my keys?
Setting up electricity, gas and rubbish removal
3
Who do I contact about gas and electricity?
What do I do with my household rubbish?
How do I get rid of large items like furniture?
Making changes to my home
2
What do I do if I need changes due to medical reasons?
What do I do if I want to makes changes to my property?
Housing for People with Disability program
5
Meaning of words
Hume can help you
Who Hume works with
If you want to live with Hume
Links to more Information
My community
6
What are block meetings?
What is the Tenants' Voice Committee?
How do I book a community space?
HumeLife Magazine - formally Tenants' Voice Newsletter
How does Hume work to improve my neighbourhood?
See all 6 articles
Repairs and Maintenance
Repairs and Maintenance
7
Request a repair
Urgent repairs
Things we cant fix
Time frames for repairs
Smoke alarm testing
See all 7 articles
Changes to my home
2
Changes due to medical reasons
Making changes or improvements to the home
Apply for Housing
General questions
10
How do I get on the housing waiting list?
Why does it take so long to be offered a home?
Why do I need to provide so much information?
I know someone who has a 3 bedroom house but only 2 people live there. That's not fair. Why does this happen?
Why am I paying more rent than my friend and they have a nicer house than me?
See all 10 articles
Apply for social housing
3
Who is eligible for Social Housing?
Where can I find application forms for social housing
My social housing property no longer meets my needs
Apply for Affordable Housing
10
What is affordable housing?
Who is eligible for Affordable Housing?
What are the income limits?
How long can I stay?
How much rent do I pay?
See all 10 articles
Feedback
Compliments, complaints and appeals
2
Fact sheet: Compliments, complaints and appeals
Appeals and feedback forms
Important Information
Freshdesk Training - 301 Advanced Agent (AO)
0
Privacy policy
1
Privacy Policy