Registered NDIS Provider

General questions

How do I get on the housing waiting list?
Speak to our Customer Service Team or Housing Options Officers on (02) 9722 4300; they will be able to help you to apply for social or affordable housing. ...
Tue, 12 May, 2020 at 12:04 PM
Why does it take so long to be offered a home?
Unfortunately, there are a lot more people looking for a home than there are homes available.    Everyone has to wait for their turn, which only comes whe...
Tue, 12 May, 2020 at 12:05 PM
Why do I need to provide so much information?
The more information you give us when you apply for housing, the easier it is for us to work out your eligibility and medical needs.    Each person you wa...
Tue, 12 May, 2020 at 12:06 PM
I know someone who has a 3 bedroom house but only 2 people live there. That's not fair. Why does this happen?
There are a few reasons why people have different sized homes.  Reasons can include: they have lived there for a long time and their children don't ...
Tue, 12 May, 2020 at 12:10 PM
Why am I paying more rent than my friend and they have a nicer house than me?
Each property has a market rent, which is what you would pay if you rented privately from a real estate agent.  The amount of rent you pay is based on an a...
Tue, 12 May, 2020 at 12:12 PM
If I can pay more money, will I get a home more quickly?
No, you cannot pay an employee to give you a home, or offer more money to go to the top of the list. This would be illegal.
Tue, 12 May, 2020 at 12:12 PM
How do I get a new home?
All properties are allocated to the next approved and eligible applicant on the housing wait list.  The Housing NSW Application Database is called Housing ...
Tue, 12 May, 2020 at 12:13 PM
How can I get moved to where my friends live?
If you want to move from your home, you can apply for a transfer. Your application will be assessed based on your current situation. However, wanting to be...
Tue, 12 May, 2020 at 12:14 PM
I dont have somewhere to sleep tonight
If you live in Sydney Call Link 2 Home on 1800 152 152. They can help you find emergency housing. If you are in the Hunter region please call 02 9722 43...
Tue, 12 May, 2020 at 12:15 PM