My tenancy
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Your: rent must be paid 14 days in advance, and water bill must be paid within 28 days of the invoice date. Hume offers a range of ways for you to...
Wed, 6 May, 2020 at 1:44 PM
We work out how much rent you pay based on a formula from the NSW Department of Communities and Justice (DCJ). This formula looks at your total household ...
Mon, 4 May, 2020 at 3:27 PM
You need to let us know if your neighbours or their friends are: causing a nuisance or letting a nuisance happen using their home for illegal activiti...
Mon, 4 May, 2020 at 3:41 PM
If there has been a change in your household income, you must let us know within 21 days. You will need to: complete a new Rent Subsidy Application f...
Mon, 4 May, 2020 at 3:44 PM
Commonwealth Rent Assistance (CRA) is a non-taxable income supplement payable to eligible people who rent a community housing property. Centrelink pens...
Mon, 4 May, 2020 at 3:53 PM
You will need to either: visit your local Services Australia Centre access Centrelink via your MyGov account, or call one of the following numbers: ...
Mon, 4 May, 2020 at 3:55 PM
Hume is committed to assisting our customers to have successful and sustainable tenancies. If you are having trouble paying your rent, please call us on...
Tue, 5 May, 2020 at 11:08 AM
As a Hume customer, you are required to pay for the water you use. You may be charged for water use at your home, even if you are in a complex with a s...
Tue, 5 May, 2020 at 11:19 AM
When you sign a lease with us, you would have paid a bond against your new home. This acts as a deposit in case there is any damage to the property or ...
Tue, 5 May, 2020 at 11:20 AM
If your circumstances change your home may no longer meet your needs. If you are a social housing customer, you may be eligible for a transfer. ELI...
Fri, 8 May, 2020 at 12:53 PM