Registered NDIS Provider

Rent and Water

How is my rent calculated?
The rent you are charged will depend on whether your tenancy is managed under a Social or an Affordable housing program or whether you live in Specialist Di...
Tue, 24 Oct, 2023 at 10:25 AM
Why am I being charged for water?
As a Hume customer, you are required to pay for the water you use.    You may be charged for water use at your home, even if you are in a complex with a s...
Wed, 7 Jun, 2023 at 9:31 AM
What happens with the bond I pay?
When you sign a lease with us, you would have paid a bond against your new home.    This acts as a deposit in case there is any damage to the property or ...
Thu, 9 Mar, 2023 at 9:21 AM
How can I pay my rent and other charges?
Your rent should be paid 14 days in advance, and bills for water, or repairs and maintenance, should be paid within 28 days of the invoice date.    We off...
Thu, 9 Mar, 2023 at 11:30 AM
What do I do if I have fallen behind in my rent payments?
All customers are required to pay rent and water charges. If you are late with your payments, your account will be in arrears. This means you are in breach ...
Fri, 10 Mar, 2023 at 9:27 AM
Can I get rent assistance?
What is Commonwealth Rent Assistance? Commonwealth Rent Assistance (CRA) is a non-taxable payment from the Australian Government to people in receipt of an...
Fri, 21 Apr, 2023 at 2:49 PM
Where can I get help with financial support?
We all experience financial difficulty at times due to our circumstances. Hume understands this and has found that in the past customers have received suppo...
Thu, 9 Mar, 2023 at 12:38 PM