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Hume Community Housing Customer Service Charter Hume Community Housing is committed to our customers and to living our values. We are here to get results;...
Tue, 5 May, 2020 at 12:34 PM
At Hume, we have Neighbourhood Officers, Community Development Officers, and Housing Coordinators working in your neighbourhood. They are there to hel...
Tue, 5 May, 2020 at 11:51 AM
Hume's officers will conduct at least one customer wellbeing and tenancy visit per year. This visit is to make sure that you are managing well in yo...
Mon, 3 Jul, 2023 at 12:17 PM
If someone has moved into your home or you have had a new baby you will need to complete an additional occupant request. You must let us know within 21 days...
Fri, 10 Mar, 2023 at 8:36 AM
To apply for a Centrelink Payment: visit your local Services Australia Centre access Centrelink via your MyGov account, or call one of the following nu...
Thu, 9 Mar, 2023 at 9:18 AM
If your circumstances change your home may no longer meet your needs. If you are a social housing customer, you may be eligible for a transfer. ELI...
Tue, 24 Oct, 2023 at 10:27 AM
Hume must provide a condition report when a new customer moves in. The report describes the condition of the premises. It must be filled in by the ...
Wed, 6 May, 2020 at 4:33 PM
Hume conducts a number of different inspections each year to check on: our customers' well being and the condition of properties within our portfoli...
Thu, 7 May, 2020 at 2:45 PM
The landlord/agent, or another person authorised by the landlord, can enter the premises without your consent and without notice, only in the following sit...
Tue, 5 May, 2020 at 1:27 PM
You need to let us know if your neighbours or their friends are: causing a nuisance or letting a nuisance happen using their home for illegal activiti...
Mon, 4 May, 2020 at 3:41 PM